• Improving student outcomes through service.

  • Our Approach:

    InSource Services Group (ISG) is a proven and experienced consulting and managed services firm providing enrollment, retention, IT, and faculty development support. We believe that exceptional service improves student and faculty outcomes in higher education. Ready to increase enrollments and retain more students?

    We can help.

    Engage

    Engage with potential students at a personal level to achieve better results.

    We believe that taking a personalized approach to enrollment services allows ISG to blend both proactive and reactive customer outreach. This allows us to improve the customer experience, increase conversion rates, and and relieve the burden of recruitment for institutions. 

     

    Retain

    Retention is one of the greatest challenges facing educational institutions.

    The combination of engagement, support, personalized service, and analytics provides the insight and path to improve outcomes that drive retention of Students and Customers. Let ISG develop a creative solution to improve your retention rates.

     

    Support

    In an online world, Students and Educators may feel like they are on their own for support.

    We provide our customers with highly customized support models to meet the challenging needs of their Programs, Products, and Services. We provide Enrollment, Student Services, Success Coaching, Retention, and Technical support to improve Student outcomes.

     

    Analyze

    You can't manage what you can't measure.

    ISG captures and leverages data on what is driving your support and customer feedback. We analyze top support drivers, customer feedback, volume trends, and other key data points that allow our team to improve outcomes, and drive operational efficiencies. We manage with data, not anecdotes.

  • Our Solutions

    InSource Services Group (ISG) is a proven and experienced consulting and managed services firm providing enrollment, retention, IT, and faculty development support. We believe that exceptional service improves student and faculty outcomes in higher education. Ready to increase enrollments and retain more students? We can help.

  • About Our Company

    Improving Student Outcomes Through Service

    Why We Exist

    We believe that Student Outcomes in education can be improved through engagement, minimizing obstacles, and great service for Students, Educators, and Administrators.

     

    How We Execute

    InSource Services Group approaches each client individually to understand their needs and desired outcomes. We design, build, and deliver a solution specific to each client. We apply our domain expertise of the Education market, industry best practices, and an unparalleled partner approach to achieve our clients' goals.

    What We Deliver

    InSource Services Group provides a comprehensive suite of consulting, support services and technology to meet the Student, Educator, and Customer support needs of the Education and Education Technology market.

    Who We Serve

    Higher Education Institutions

    K12 Institutions

    Charter / Online K12 Institutions

    Online Programs / Training

    Publishers

    Education Technology Companies

    Program Enablers

    Technology Enabled Companies

  • Our Solutions

    Explore our Services by Organization

    To learn about our services please click below.

  • Newsletter

    Subscribe to our newsletter and discover the latest in higher education news and trends.

  • Contact Us

    Don't be afraid to reach out.